About the property
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Main services
* Some services may carry an extra charge.
Guest reviews
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Information about the area
Guatemala City, GuatemalaLocated in Guatemala City (Zona 9), Barceló Guatemala City is within a 5-minute drive of Natural History Museum and Oakland Mall. This luxury hotel is 2.1 mi (3.4 km) from Children's Museum and 2.4 mi (3.8 km) from Teatro Nacional.
What’s nearby
- Avenida La Reforma - 0.5 km / 0.3 mi
- Union Church of Guatemala - 0.5 km / 0.3 mi
- Gran Centro Los Próceres - 0.8 km / 0.5 mi
- Avenida Las Américas - 0.8 km / 0.5 mi
- Parque Las Américas - 0.9 km / 0.5 mi
- El Obelisco - 0.9 km / 0.6 mi
Getting around
- (GUA) Guatemala City, La Aurora, GT - 1.78 km
About accommodation
General
- Air conditioning
- Safety deposit box
- Non-smoking throughout
- WiFi available in all areas
- Facilities for disabled guests
- Lift
Safety & security
- Fire extinguishers
- Key access
- 24-hour security
- Security alarm
- CCTV in common areas
- Smoke alarms
- Key card access
- CCTV outside property
Activities
- Fitness/spa locker rooms
- Live music/performance
- Billiards
- Spa facilities
- Sauna
- Live sport events (broadcast)
- Fitness classes
- Fitness centre
- Squash
- Public Bath
- Spa/wellness packages
- Hot tub/Jacuzzi
- Spa lounge/relaxation area
- Massage
- Spa and wellness centre
- Beauty Services
- Fitness
Services
- Barber/beauty shop
- ATM/cash machine on site
- Room service
- Car hire
- Ironing service
- Meeting/banquet facilities
- Luggage storage
- Concierge service
- Shuttle service
- Dry cleaning
- Tour desk
- Shuttle service (free)
- Daily housekeeping
- Airport shuttle (free)
- Fax/photocopying
- 24-hour front desk
- Airport shuttle
- Trouser press
- Vending machine (snacks)
- Vending machine (drinks)
- Currency exchange
- Laundry
- Business centre
Safety features
- First aid kit available
- Thermometers for guests provided by property
- Face masks for guests available
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
Physical distancing
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Screens or physical barriers placed between staff and guests in appropriate areas
Food & Drink
- Snack bar
- Restaurant
- Bar
- Breakfast in the room
- Wine/champagne
- Special diet menus (on request)
- Fruits
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against Coronavirus
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Outdoor pool
- Garden
- Terrace
- Outdoor pool (all year)
Parking
- Free parking
- Parking
- Private parking
- Accessible parking
- Parking on site
Accessibility
- Lower bathroom sink
- Wheelchair accessible
Pool and wellness
- Swimming Pool
- Swimming pool
- Sun umbrellas
- Sun loungers or beach chairs
- Heated pool
Reception services
- Invoice provided
Languages
- English
- Español
About the rooms
The accommodation has 792 rooms:
General
- Air conditioning
- Interconnected room(s) available
- Ironing facilities
- Safety deposit box
- Carpeted
- Iron
- Pants press
- Key card access
- Smoke alarm
Services
- Executive lounge access
- Wake-up service
Room Amenities
- Socket near the bed
- Clothes rack
Bathroom
- Body soap
- Free toiletries
- Conditioner
- Hairdryer
- Shampoo
- Shower cap
- Toilet
- Bath
- Bath or shower
- Toilet paper
- Additional toilet
- Bathrobe
- Slippers
- Shower
- Towels
- Private bathroom
- Toothbrush
Media & Technology
- TV
- Telephone
- Radio
- Cable channels
- Flat-screen TV
Physical distancing
- Single-room air conditioning for guest accommodation
Food & Drink
- Tea/Coffee maker
- Minibar
- Bottle of water
Cleanliness & disinfecting
- Hand sanitiser
Exclusive services
- Complimentary breakfast in the executive lounge
- Complimentary evening snacks and drinks in the executive lounge
- Complimentary afternoon snacks and drinks in the executive lounge
- Private check-in and check-out in the executive lounge
- Free newspapers and magazines in the executive lounge
- Complimentary snacks and drinks in the executive lounge entire day
Kitchen
- Coffee machine
Outdoors
- Terrace
- Balcony
- Outdoor furniture
View
- City view
- Pool view
- View
Living Area
- Sofa
- Seating Area
- Desk
Bedroom
- Alarm clock
- Linen
- Cots
- Wardrobe or closet
Accessibility
- Lowered sink
- Accessible by lift
- Entire unit wheelchair accessible
- Adapted bath
- Upper floors accessible by elevator
About the pools
The accommodation has 1 pool:
Location
OutdoorAccess
Adults onlyCost
FreeRestaurants
La Fuente
- Access for guests and visitors
- Reservation required
Kyoto
- Access for guests and visitors
- Reservation required
La Pergola
- Access for guests and visitors
- Reservation required
Strikers Sports Bar
- Access for guests and visitors
- Reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PrivateLocation
On-siteReservation
No reservation neededCost
- Free
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00
- Minimum age for check-in: 18 years old
Check-out
Checkout before 12:00Pets
Pets are not allowed.Children
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots available subject to availability at this property.Special check-in instructions
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.Important information
Optional fees
- Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
- Early check-in fee: USD 60.00 (subject to availability)
- Late check-out fee: USD 60.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Other details
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Parties and events are allowed on site
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).